The questions in your 27 open tabs.
We’ve all been there. Let’s close a few.
Products
Where do I even start?
Pick a category that interests you, then open a product page for the full introduction, specifications and research context. There’s no pop quiz at the end. Promise.
Why do the names look like Wi-Fi passwords?
Some are abbreviations and some are compound names. We’ve kept the proper names so you know exactly which one you’re reading about, then added a plain-English introduction. Best of both worlds.
Does the amount on the label tell me how much to use?
No. The listed milligram amount describes the product listing; it is not a dose or a usage instruction. Product suitability and use need individual guidance from an appropriately qualified healthcare professional.
Is everything in the same category the same thing?
Nope. Categories make browsing easier; they don’t make products interchangeable. The evidence, approval status and intended context can differ. You’ll find those distinctions on each product page.
Can I see the full product details?
Absolutely. Each product page brings the description, listed amount, specifications and FAQs together. Where a supplier detail or batch document still needs confirming, we say so.
Shipping & delivery
How much is shipping?
Free shipping on all orders. One less thing to do mental maths about.
How long will delivery take?
We’re finalising the delivery details. Carrier options and delivery estimates will be confirmed before ordering opens, so you can plan around actual information.
Bundles & ordering
What’s the deal with 3, 6 and 10?
They’re our pack sizes: 3, 6 or 10 of the same item. Each listing shows the product and quantity, so there’s no mix-and-match mystery. Pricing and availability are still being finalised.
Does a bundle mean the products should be used together?
No. A bundle is a shopping format, not a recommendation to combine products. Individual suitability and any combination need to be assessed separately.
Why can’t I check out yet?
You’re getting an early look at the range while we finish the product and ordering details. Prices and purchase options will appear when everything is ready. A little sneak peek, if you will.
Where are the returns details?
We’ll make the full returns information available before ordering opens. For now, the contact page is the place for any questions that aren’t answered here.
Contact
Still have a question?
We suspected there might be one more tab. Visit our contact page and tell us what you’re looking for. Please leave sensitive medical details out of the form.